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FAQ
Delivery
Return policy
Where and how are Nato Cuffs made?
Personalization
Delivery
Working days: Monday to Friday excluding public holidays and vacations.
All our products are sent worldwide with a tracking number.
Orders outside the Euro zone are likely to be held up by customs, which could lengthen delivery times.
Return policy
We allow you to benefit from the 14 clear days provided for by article L 121-20 of the Consumer Code) to return a product that you are not satisfied with. This period begins to run from the date of delivery of your package. This right of withdrawal is exercised without penalty. If you wish to withdraw, we ask that you send a request to contact@nato-cuff.com. The return costs are your responsibility.
Where and how are Nato Cuffs made?
The Nato Cuffs were created in France and we made it a point of honor that each pair was handmade, by us, in our workshop in Cannes on the French Riviera!
Personalization
It is possible to customize your pair of Nato Cuff:
1. The length of the elastic. The Nato Cuffs are designed to adapt to all morphologies and sizes, but it is possible if you have thin arms or if, on the contrary, the arms of lumberjacks, you can modify the length.
2. The choice of thread and button color. We have several colors of threads and buttons in stock. Navy Blue, Black, Grey, Orange, Red, White, so if you have a particular desire to put a white button with red thread on a black elastic, we are able to manufacture it just for you.